12Commerce Features
Shipping Zones & Rates
Shipping zones let merchants define geographic areas — right down to city level — each with its own rates. Rates can be flat per zone or calculated from product weights, and free-shipping thresholds (for example Rs 2,000+) are configurable. Rates display at checkout when the customer enters an address, so there are no surprises.
What you can do with shipping zones & rates
City-level zones, weight-based rates, and free-shipping thresholds — transparent at checkout.
Geographic zones
Define zones at city level — Karachi, Lahore, upcountry — each with its own pricing.
Weight-based calculation
Rates can compute from product weights and dimensions for accurate charges.
Free-shipping thresholds
Set order minimums that unlock free delivery — a common conversion tool.
Transparent checkout
Applicable rates appear when the buyer enters an address, reducing abandoned carts.
The problem it solves
Courier pricing varies by city and weight. Stores that guess shipping costs absorb losses or scare buyers away with inflated flat rates.
Who it is for
Merchants shipping across cities in Pakistan with courier or self-delivery models and varying rates.
How it works
A simple workflow that fits how stores already operate.
Create zones
Add the geographic areas you ship to, at city level if needed.
Define rates
Set flat or weight-based rates per zone plus free-shipping minimums.
Checkout shows the quote
Customers see the shipping options that apply to their address before confirming.
Explore related features
Shipping Zones & Rates checklist
- Geographic zones
- Weight-based calculation
- Free-shipping thresholds
- Transparent checkout
- Create zones
- Define rates
- Checkout shows the quote
Frequently asked questions
Answers about this 12Commerce feature. Anything specific to your plan or store can be confirmed with the team.
Can different cities have different rates?
Yes. Zones can be defined down to the city level, each with its own rate.
Is weight-based shipping supported?
Yes. Rates can be calculated from product weight and dimensions data.
Can I offer free shipping over an amount?
Yes. Free-shipping thresholds are configurable per store.
Does shipping setup cost extra?
No. Shipping zones and rates are configured in the dashboard — no separate shipping app purchase required.
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