12Commerce Features
Discounts and Coupons
Discounts and coupons let merchants run time-bound promotions without touching prices one product at a time. Codes can be created for special days — Ramadan, Eids, clearance — and pricing changes apply instantly.
What you can do with discounts and coupons
Create discount codes and promotional offers for events, holidays, and campaigns.
Coupon codes
Create codes for customers or campaigns instead of editing individual prices.
Quick pricing changes
Apply promotional pricing across your catalog and revert it when the offer ends.
Built for local selling seasons
Themes and offers for seasons such as Ramadan and Eids sit alongside everyday promotions.
Safe to run alongside other features
Discounts work with your widget store and WhatsApp ordering without manual order edits.
The problem it solves
Running a sale manually means editing every product and later remembering to change it back. Promotions become risky, slow, and easy to get wrong.
Who it is for
Merchants who run seasonal sales, events, or flash offers and need promotions that switch on and off cleanly.
How it works
A simple workflow that fits how stores already operate.
Define the offer
Create a coupon or set promotional pricing in the dashboard.
Share it with customers
Publish the code on social media, WhatsApp, or your website.
End the promotion cleanly
Disable the code or restore regular pricing when the campaign is over.
Explore related features
Discounts and Coupons checklist
- Coupon codes
- Quick pricing changes
- Built for local selling seasons
- Safe to run alongside other features
- Define the offer
- Share it with customers
- End the promotion cleanly
Frequently asked questions
Answers about this 12Commerce feature. Anything specific to your plan or store can be confirmed with the team.
Can I run holiday-specific promotions?
Yes. Merchants run offers around seasons such as Ramadan and Eids, and coupons make it easy to start and stop them.
Do discounts apply automatically at checkout?
When customers order through your store, the code or promotional pricing applies as configured for the campaign.
Can I limit who uses a coupon?
Coupons can be shared selectively through the channels you control, such as your WhatsApp broadcast list or social posts.
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